WASHINGTON ― As IRS Commissioner, I am the head
of a 100,000 employee financial services institution that processes over $2.5
trillion annually for over 200 million individuals, businesses, and
non-profits.
So today, I wanted to share with you
some of the results of four years of relentless focus on a handful of strategic
priorities we set for the IRS. The priorities are:
• Creating new capabilities and
efficiencies through technology
• Rethinking and reimagining the IRS’s relationship with paid tax return
preparers
• Leveraging data analytics for continuous improvement
• Enhancing our taxpayer service capabilities
• Transforming the agency to confront the challenges of a global economy, and
• Positioning the IRS workforce to make sure that we are prepared for
tomorrow’s challenges.
Let me begin with our efforts to
modernize our technology, and one critical program in particular that’s called
the Customer Account Data Engine – or CADE2.
I am pleased to report that this
year the IRS successfully migrated from a weekly processing cycle to daily
processing. This was a multi-year, incredibly complex undertaking that went to
the heart of systems that process trillions of dollars in tax revenue. This is
an incredibly important milestone for the IRS, one which we first set our
sights on in the late 1980s. Our next major priority is
leveraging data analytics in order to continually improve our operations.
Let me now talk about how the IRS is
managing its responsibilities in an increasingly global environment. Both corporations and individuals
operate in the global economy. For example, many individuals have global
exposure through their investments and 401Ks. Yet, this fundamental shift to a
more global economy has created a real set of challenges for the IRS. On the
individual front, we have made putting a big dent in offshore tax evasion a
major priority.
We view offshore tax evasion as an
issue of fundamental fairness. Wealthy people who unlawfully hide their money
offshore aren’t paying the taxes they owe, while schoolteachers, firefighters
and other ordinary citizens who play by the rules are forced to pick up the
slack.
So, we are very pleased that through
the end of 2011, we’ve had approximately 33,000 voluntary disclosures from
individuals who came in under several special programs we started in 2009. To
date, these individuals have paid back taxes and stiff penalties amounting to
more than $4.4 billion, and the number continues to grow. We are now mining the
information we have received to date and have launched our next wave of
investigations on banks, bankers, intermediaries and taxpayers.
We have fundamentally changed the risk calculus of taxpayers
who are thinking about hiding their money overseas, and we are well on our way
to deterring the next generation of taxpayers from using hidden bank accounts
to cheat on their taxes.
We are also moving from information
sharing to more coordinated action among government tax authorities on a global
basis. I’m the chairman of the main global body of tax authorities, which is
comprised of my counterparts from 43 nations, including those from all G20
nations.
We have stepped up our coordinated efforts on offshore tax evasion by
individuals, and have embarked on a project to conduct joint audits of certain
multinational companies – which should reduce administrative burden on a
company and help increase compliance.